Venue Terms
Last revised: 4 August 2026
These Venue Terms govern your use of the Latchwork Quests website, an independent quest-room venue at Suite 1, Level 10, 428 George St, Sydney NSW 2000, Australia. By visiting or using these pages, you accept these terms. If you do not accept them, please leave the site. We host timed puzzle sessions, team briefings, private bookings, family sessions, night shift quests, and gift passes. Nothing on this site is a prize, a ranking, or a promise that a Saturday extra slot will still be free after the evening reset. Latchwork Quests has traded since April 2019. Locked Circuit, Team Briefings, Private Bookings, Family Sessions, Night Shift Quests, and Gift Passes are the diaries we currently staff. Write to [email protected] if a page disagrees with a card you were quoted. Australian consumer law that cannot be excluded still applies to sessions you book at this building. We run live quest rooms, not a franchise scheme, and we do not claim nationwide same-hour coverage.
Use of the pages
You may browse public pages, read notes on quest sessions, weekday hours, group holds, seasonal gift passes, and private bookings, and write through the published forms. You agree not to misuse the site, attempt to disrupt it, or submit unlawful, harmful, or misleading information. Do not send payment-card numbers, passwords, or requests that treat this venue as a same-hour two-room factory. Comments about hours, player counts, and room notes are guest remarks, not a contract until the venue confirms a session in writing. A journal article is coverage of how quests currently sit on the diary, not a ticket. Forms on these pages go to the Sydney venue, not to a third-party contest.
Sessions and copy
Descriptions of quests, including Locked Circuit, Team Briefings, Private Bookings, Family Sessions, Night Shift Quests, Gift Passes, player counts, hint trays, and Tuesday reset mornings, are venue notes based on how the rooms currently sit. We may update copy at any time when a diary, Australian dollar price, or player ticket changes. A journal article is not a contract, not a slot guarantee, and not a claim that a seasonal voucher will return next month. Book in person or write for a weekday group window; Latchwork Quests does not run a remote warehouse from this site. Two to six players is the range we will actually staff unless a price card says otherwise. Two rooms on the same hour usually need three working days so we can staff both briefings.
Marks and ownership
Latchwork, Latchwork Quests, and original text, layout, and photographs on this website belong to the venue for the pages we publish. Partner names and decorative labels belong to their owners. Supplier marks in the decorative partner row are labels only, not exclusive contracts. You may not copy, sell, or republish our original notes without permission, except for reasonable personal, non-commercial viewing. You also may not present this site as a franchise or as another venue’s storefront. Quest names on the list are ours for this building; they are not a claim that no other city uses similar stories. Photographs of rooms are venue documentation, not a licence to reprint partner marks elsewhere.
Outside links
The site may link to social networks and other external websites. We are not responsible for their content, policies, or practices. Use those sites under their own terms. A link to a map or a font provider is a citation, not a claim that Latchwork Quests is affiliated with those companies. Session calendars and named holds live in the venue diary, not on a third-party feed. Contact mail still goes to [email protected] even if you found us through a social icon. A map pin is a location aid, not a promise that reception is staffed outside published hours.
Limits
The website is provided as is. To the extent allowed by law, Latchwork Quests is not liable for indirect, incidental, or consequential damages arising from your use of the site, including downtime, inaccurate copy, or a mismatch between a journal page and a slot that sold after the evening reset. We do not guarantee leftover Saturday hours after nine, a seasonal voucher after the last listed week, or a two-room party hold with fewer than three working days. Sessions sold at the venue still belong to the team that staffs them. Nothing on these pages is a prize claim. Australian law that cannot be excluded continues to apply to bookings made with this venue.
Data
How we handle personal data is explained in the Privacy page and Cookies page. Contact mail goes to [email protected] for this venue only. We do not use guest mail to alter anyone else’s session hour, player count, or group hold. Names and counts on a booking card stay with the venue diary until that session is run or cancelled.
Changes and the book page
We may revise these terms from time to time. Continued use of the site after an update means you accept the revised terms. Last revised 4 August 2026. Questions can be sent through the book page or to [email protected]. Latchwork Quests remains a neighbourhood quest venue on George Street in Sydney. Call 0404 081 928 if a written confirmation and a player ticket disagree on the hour.